Disclaimer
These prices are correct at the time of the website going live, however are subject to confirmation at the time of booking.
All tour information is correct at time of tours going live, however is subject to change, please confirm all details at time of booking.
For full terms and conditions, please refer to our Conditions below.



All prices are per person, twin share.


M.Y. Travel and Cruises General Booking Conditions


WHAT’S INCLUDED IN THE TOUR PRICE

Inter-city Travel: By private passenger van, motorcoach, trains and ferries (see itineraries).

River Cruises: When applicable.

Touring: By air-conditioned / air-ventilated private passenger vans or motorcoaches. Please note that on some sightseeing tours, passenger vans or motorcoaches without toilet facilities are used. If due to circumstances beyond our control passenger vans or coaches are used otherwise than as advertised, a refund of C$10 per person will be made.

Trains:  When applicable.

Air Transportation: Air transportation is included in the Land price only when indicated on specific itineraries.

Hotel Accommodation: Prices are per person and based on two persons sharing a twin-bedded room with private bath or shower. People with disabilities may not have wheelchair accessibility at all times. Substitute hotels may be used at certain times and will be of similar standard whenever possible.

Special room requests such as handicapped, smoking/non-smoking, adjacent, connecting or lower-floor rooms must be requested at time of booking. These special room requests cannot be guaranteed and are based on availability at the time of check-in. Some hotels may be 100% smoke-free. This smoke-free policy includes all guest rooms, restaurants, lounges, meeting rooms, public spaces, and employee work areas. Smoking in a non-smoking room will result in a fine. 


USA/Canada Tours: Triple occupancy is based on three people sharing one room with two beds; rollaway beds are not included in triple prices. Triple occupancy may not be comfortable for three adults sharing. Quad occupancy is based on four people sharing one room with two beds; rollaway beds are not included in quad prices. Quad occupancy is strictly reserved for families traveling with young children and is not available to four adults sharing. Hotels listed in the itineraries are intended to be used on all departures, however from time to time other hotels may have to be used for various reasons. Alternate hotels will be of standard similar to those featured in the itinerary. Every effort has been made to reserve two-bedded rooms; however, on occasions rooms with one bed may be the only choice available. These rooms will be first allocated to couples; other room may feature a single bed and rollaway bed or sleeper sofa. 




Tour Director: Guided vacations are conducted in English only by a professional multi-lingual Tour Director. 

Meals: In-flight meals and snacks are served according to airline policy. In the USA and Canada, Full American breakfasts are served when available. When not available, a Continental breakfast is served. Dinners and lunches are included as detailed on itineraries.



Sightseeing: Excursions and entrance fees to places of interest visited as detailed on each itinerary with an English-speaking guide where necessary are included.



Transfers: Between airports, hotels, railway stations and piers, where indicated as per times, locations and conditions specified on the tour itinerary. There will be no refunds for any missed or unused airport transfers.



River Cruise Transfers: Complimentary scheduled group transfers will be provided to/from the ship/hotel as long as you arrive/depart in the cruise/tour starting/ending cities in accordance with the dates shown in your itinerary and on the website advertisement and your flight arrangements comply with the Transfer Guidelines as shown below. There may be a waiting period between transfers of 2 hours or more unless private car transfers have been purchased. M.Y. Travel and Cruises will not be responsible for late arrivals or missed transfers due to delayed or canceled flights, for missed cruise/trip days, or for extra costs resulting from the foregoing. To qualify for transfers it is required that flight information and pre-trip arrangements for all Guests making their own flight arrangements be given to M.Y. Travel and Cruises 45 days prior to departure and conform to the following Transfer guidelines:

Arrival


China: 24 Hours
Hong Kong: 6am – 11pm

24 Hours 6am – 11pm
Departure


China: 24 hours
Hong Kong: 7:30am – 11:55pm



Porterage & Luggage Allowance: Baggage handling for one suitcase per person on tour, at hotels, is included in the tour price. Due to limited coach capacity, this single bag should have dimensions not exceeding 30"x18"x10" (76x46x25cm) and weight not exceeding 50 lbs (23kg). Please note Australia tours restrict the baggage weight not exceeding 44 lbs (20kg). A charge of up to US$5-$6 per traveling day will be collected by the Tour Director if a second piece of baggage is carried, or if the suitcase exceeds the established weight and/or dimensions. However it cannot be guaranteed that more than one suitcase will be carried. Hand luggage should be one piece per person and should be limited in size (not exceeding 30x28x14cm or 12”x11”x6”) so as to fit under your coach seat or in the small overhead shelf. These are the responsibility of each tour member and should be taken onto the motorcoach with you. Please note that luggage with telescopic handles and wheels will not fit in the overhead compartments and can therefore not be accepted as carry-on luggage for safety reasons.



Porterage at train stations is not included. M.Y. Travel and Cruises will not accept liability for any loss or damage to baggage or any of the passenger's belongings. Passengers should report any lost items to the Tour Director who will assist in completing a lost property form that can be used for any insurance claim in this matter. However, M.Y. Travel and Cruises cannot assist in locating any lost items once the passenger has returned home.



Airlines may impose stricter weight and size limits for luggage and may also charge fees for checked baggage, including the first checked bag. Please check with your airline(s) directly for baggage regulations and related fees. M.Y. Travel and Cruises is not responsible for additional fees imposed by air carriers regarding baggage.



If taking the Galapagos Island Extension there is a luggage weight restriction of 44 lbs.



Tips and Taxes: All tips are included for services on tour provided by dining-room waiters, chambermaids and porters at hotels, airports and docks.

 

WHAT'S NOT INCLUDED IN THE TOUR PRICE



Airfares to and from your destination, except where specified, air-related taxes and fees; passport and visa fees; airline fees for checked and/or excess baggage; airport transfers except where specified when booking an air and land package with M.Y. Travel and Cruises; insurances of all kinds; for tours that operate within Canada, Harmonized Sales Tax (HST) where applicable, tips to Tour Directors, motorcoach drivers, local city guides and cruise staff; gratuities on ferries, trains and cruise ships; porterage at train stations; laundry; phone calls; minibar; beverages; meals not detailed in the itinerary; optional excursions; and all items of a personal nature. The tour price also does not cover costs and expenses, including the return to your home, if you leave the tour at your own volition or due to illness, or as a consequence of official action by the government of any country visited.



River Cruises: Airfares to and from your destination except where specified, airport/departure taxes, passport and visa fees, insurance of all kinds, port taxes, laundry, phone calls, wines and liquor (unless specified), beverages, meals not detailed in the itinerary.



Gratuities: It is our goal to ensure the service you receive is a wonderful as the sights you see. Whilst they are not customary, gratuities including the customary end-of-trip gratuity/tip for the tour manager, cruise manager and crew are not included in the price of your trip. The amount of the tip is entirely subject to your satisfaction with your travel experience.



Airline Seating: Seat assignment and special meals can be requested at time of booking. M.Y. Travel and Cruises cannot guarantee confirmation of preferences. Frequent Flyer miles can be accrued on most air carriers but upgrades using mileage is not permitted. Seating is solely under control of the airline and subject to change up until departure. Flight delays and schedule changes are the sole responsibility of the airline.



*Port charges, government fees and taxes on cruises are subject to change without notice. Rail/cruise+tour combinations do not include tips on either the train or cruise ship, these are the sole responsibility of the passenger.



RESERVATIONS AND PAYMENT



Deposit within 7 days per tour [non-refundable, non-transferable]


Tour Only: C$200.00
Tour & Train, Costa Rica and Mexico: C$200.00
Tour & Cruise: C$400.00
China: C$200.00


Final Payment prior to departure*


Tour Only: 45 Days
Tour & Train Cost Rica and Mexico: 50 Days
Tour & Cruise: 80 Days
China: 90 Days



*Please note that some tours require full payment other than the above mentioned dates. For more information, please contact M. Y. Travel and Cruises.



1. Please make cheques and money orders payable to your Travel Agent. We also accept Visa, MasterCard, Discover and Debit Payments. Your payment is not deemed made until it is received by M.Y. Travel and Cruises.


2. Your land reservation will be confirmed on receipt of a non-refundable/non-transferable deposit (as outlined above) per tour which must be within 7 days of booking (except on some departures where space is limited and your deposit may be required sooner. You will be advised at time of booking) or the reservation will automatically be canceled.


3. Full and final payment is due no later than 90 days (River Cruises & China), 80 days (Tour & Cruise), 50 days (Tour & Train Cost Rica and Mexico) or 45 days (Tour Only) prior to departure unless otherwise specified.


4. Travel Agency cheques must be received within 7 business days from the date payment is called in.



5. In order to secure space booked, M.Y, Travel and Cruises should be advised of your credit card number when making the reservation.



6. Credit Card Bookings: Your authorization to use your Credit Card number for deposit and/or final payment indicates your compliance with our booking terms and conditions, whether or not you have actually signed the appropriate draft. Verbal or Online authorization of your Credit Card confirms your reservation. For security purposes, we are required to collect the passenger's credit card billing address as well as 3-digit CVC2 code (MasterCard) or 3 digit CW2 Code (Visa).


7. M.Y. Travel and Cruises reserves the right to cancel the reservation and impose cancellation charges should payments not be received within the above specified periods. M.Y. Travel and Cruises will not be responsible for lost reservations.


8. Any special meal requirements will be made on a REQUEST basis only. M.Y. Travel and Cruises CANNOT guarantee special meal requests nor will it assume any responsibility or liability if passengers' special meal requests are not fulfilled.



9. Any change or substitute of a passenger name within 45 days prior to departure* will be deemed a cancellation, and applicable cancellation fees will be applied.

 

TRAVEL DOCUMENTS


Travel documents will be sent to you approximately 21 days before tour departure* (provided full payment has been received). If final payment is not received when due, costs to courier documents will be the responsibility of the Travel Agent. If you are leaving home earlier, please ask your Travel Agent to request travel documents in good time. Please also make sure that you provide your Travel Agent with the flight details that are booked independently from M.Y. Travel and Cruises no less than 21 days prior to flight departure. Please note that entry to another country may be refused even if the required information and travel documents are complete.


BOOKING CHANGES, CANCELLATIONS AND REFUNDS
Booking Changes:

A fee of C$30 per person (per change) will be charged in addition to any airline fees for any revision or alteration made to a reservation after the booking is confirmed. Any alterations, including any type of name correction, risk the loss of air space or increased airfares. Name changes or corrections will be treated as a cancellation of air and all normal air cancellation fees will apply. A change of tour date or tour itinerary 90 days or more (River Cruises & China), 80 days or more (Tour & Cruise), 50 days or more (Tour & Train) or 45 days or more (Tour Only) of tour departure will be treated as a cancellation and normal cancellation fees will apply except when the change is to an earlier tour departure of equivalent or greater valued, in which case a C$30 per person amendment fee will be charged.


CANCELLATION AND CANCELLATION FEES:


If you cancel more than 90 days prior to a China departure, 80 days prior to a Tour & Cruise departure, 50 days prior to a Tour & Train departure or 45 days prior to a Tour Only departure, a cancellation fee equal to your deposit paid will be charged (including the Travel Protection Plan’s insurance premium if applicable) will not be refunded, nor can it be credited to any other booking.


Notice of cancellation must be made either directly to M.Y. Travel and Cruises or through your Travel Agent.


Bookings with transatlantic flights, once ticketed, are subject to a non-refundable penalty of C$450 minimum per person. Some airfares, including published fares booked by M.Y. Travel and Cruises, are totally non-refundable.


If full payment is not received 45 days (90 Days for China Tours, 80 Days for Tour & Cruise, 50 Days for Tour & Train, Costa Rica and Mexico) prior to departure the airline(s) has the right to cancel your air reservation. Regrettably, if payment is not received by M.Y. Travel and Cruises we will not be responsible for lost reservations.


The following scale of charges will apply when notice of cancellation for a China Tour, Tour & Cruise, Tour and Train and Tour Only is given after the booking is confirmed:


TOUR ONLY (COACH TOURS)


No. of days prior to tour departure* - Cancellation Fee as % of total price

45 days or more -C$200 non-refundable deposit
44-22 days - 25%
21-8 days - 30%
7-1 days -50%
Departure day or later*/no show -100%


TOUR & TRAIN* , ALASKA, COSTA RICA AND MEXICO


No. of days prior to tour departure* - Cancellation Fee as % of total price


50 days more - C$200 non-refundable deposit
49 - 35 days - 35%
34 - 20 days - 50%
19 - 8 days - 75%
7 days or less*/ no show - 100%



*Applies to tours featuring the Rocky Mountaineer, Via Rail’s Canada’s The Canadian and the Copper Canyon’s El Chepe trains.


TOUR & CRUISE


No. of days prior to tour departure* - Cancellation Fee as % of total price

80 days or more - C$350 non-refundable deposit
79 - 46 days - 35%
45 - 16 days - 50%
15 - 8 days - 75%
7 days or less*/ no show - 100%


CHINA


No. of days prior to cruise or tour departure* - Cancellation Fee as % of total price
90 days or more -C$200**
89 – 60 days - 35%**
59 – 30 days - 50%**
Less than 30 days - 100%**
Departure day or later*/ no show - 100%**

 

SOUTH AMERICA TOURS
No. of days prior to tour departure* - Cancellation Fee as % of total price

45 days or more - the full non-refundable deposit
45 – 31 days - 25%
30 days or less - 100%
Departure day or later*/ no show - 100%


TOURS INCLUDING A GALAPAGOS CRUISE:
No. of days prior to tour departure* - Cancellation Fee as % of total price

65 days or more - the full non-refundable deposit
64 – 45 days - 50%
44 – 31 days or less - 70%
30 – 16 days or less - 80%
16 days or less - 100%


These cancellation fees are in addition to the Travel Protection Plan insurance premium if applicable.
*The departure date constitutes the date indicated on M.Y. Travel and Cruises' confirmation. If you do not join the tour on the day of departure, cancellation fees will be 100%.
**Fare is defined as the cost of any cruise / tour element purchased from the cruise company.

Extra night hotel accommodation that is cancelled within 14 days of the booked date incurs a 100% cancellation fee, outside 14 days the following fees will be charged.

45 days or more - C$30 per person, per tour
44 – 22 days - 25%
21 – 15 days - 30%


Airline Arrangements: After deposit has been received, any changes would incur a C$30 service fee per person PLUS any additional change or cancellation fee imposed by the airline. Please note that in some cases, airline tickets are 100% non-refundable.

 

REFUNDS OR PENALTIES:


Illness or Absenteeism: In the event of your withdrawal from a tour after commencement for reasons of illness, you must obtain a medical certificate in support of any insurance claim. We regret that no refunds can be made for absences from a tour, including but not limited to missed meals or sightseeing. M.Y. Travel and Cruises makes no representation or guarantees concerning reimbursements of funds paid by you under any insurance claim.

 
Airlines & Airfares: No refund will be made for cancelled air tickets on air inclusive bookings until tickets are returned to M.Y. Travel and Cruises. Refunds for tour portion will only be processed after return of documents to M.Y. Travel and Cruises. Please ensure that returned tour documents contain airline tickets are sent by certified or registered mail. Lost ticket replacement can take up to 1 year and processing fees can be assessed. If a promotional airfare contained in this brochure is broken or extended for any reason, an additional cost may be incurred. Airfares are subject to change at any time. Changes to flight itineraries, schedule changes and name changes may result in penalties charged by M.Y. Travel and Cruises and/or the airline concerned and passed on to the passenger. Promotionally priced bookings may be subject to additional cancellation or change fees; please refer to specific promotion terms, conditions and restrictions. Published airfare once ticketed is totally non-refundable.


All prices shown exclude Travel Agent Service fees. Please verify that the names I.e. First and Last Names on ticket matches the passport. Changes to flight itinerary, schedule changes, name corrections may incur additional cost, change fees and new air schedules. Air taxes and fuel surcharges are subject to change until receipt of final payment. Advance notice is required for date changes or cancellations. Changes and/or cancellations are subject to penalty fees up to 100% of the air ticket value. M.Y. Travel and Cruises is not responsible (even if booking is deposited or fully paid) for any Government taxes of any kind or any additional charges levied by the Airlines, such as Fuel Surcharges.

 

CRUISE ARRANGEMENTS FOR USA/CANADA TOURS:

Cruise Fees & Taxes: Your ‘Total Twin Share’ Land Tour & Cruise price includes an amount covering Cruise Fees & Taxes. Cruise Fees, or ‘Non-Discountable Amount’ as referred to by the cruise line, is a mandatory fee levied by the cruise line. That portion of the price is not subject to reduction in the event of a discount promotion, nor commissionable to travel agents. Cruise Taxes, as used by the cruise line, refers to certain taxes, fees and charges imposed by the U.S. and/or foreign governmental or quasi governmental authorities, relating to any aspect of your cruise, including, but no restricted to Customs fees, head taxes, inspection fees, immigration and naturalization fees, harbor maintenance fees and Internal Revenue Service fees. Government fees and taxes are subject to change without notice and will apply irrespective of your booking’s payment status. Similarly, the cruise lines reserves the right to impose or pass through fuel surcharges, security surcharges or similar incidental surcharges. No right of cancellation exists under either of these circumstances. These additional cruise Fees & Taxes are listed in the date & price panel of each applicable Land Tour & Cruise program.


Cruise Line Immigration Questionnaire: These mandatory forms are available online with your cruise company and must be completed online no less than 30 days prior to your departure.


Shore Excursions: To make your vacation even more memorable, cruise lines offer an extensive program of optional shore excursions. Confirmed passengers may confirm shore excursion requests online in advance of sailing.


Hotel Service Charge: A Hotel Service Charge of USD11.00 per passenger will automatically be added to each passenger’s shipboard account on a daily basis. If the service exceeds or fails to meet your expectations you are free to adjust this amount at the end of the cruise.


Staterooms: ‘Ocean-view Stateroom’ is a cabin which features either a porthole or a window as opposed to an ‘Inside Stateroom’ Cabin assignment is controlled by the cruise lines.





GENERAL INFORMATION AND CONDITIONS

Tour Prices: Are based on costs, charges, tariffs, rates, prices, taxes, levies and exchange rates as at:


Europe & East Mediterranean Tours - 06 September 2011
Winter Europe and East & Mediterranean Tours - 16 March 2012
USA/Canada Tours - 17 June 2011
Australia & New Zealand Tours - 21 June 2011
South America Tours - 15 June 2011
China Tours - 01 June 2011


Should these change, the price of your holiday may increase. Prices are in Canadian Dollars unless otherwise specified. Currencies continually fluctuate, but with M.Y. Travel and Cruises, once you have paid your deposit in FULL, your LAND prices is guaranteed and any subsequent Land cost increases are at OUR expense (excluding any taxes, any imposed fuel surcharges, any airlines surcharges that are part of the LAND package or charges or levies imposed by any government or their agencies) Please note this only applies to Land tours only, does not apply to cruise or air prices. This guarantee does not apply to fuel surcharges and does not apply to any taxes, charges or levies imposed by any government or their agencies, even if the tour is paid in full. In exchange for these guarantees, no refund will be made if costs are reduced. Please note that if the total tour price increases by more than 7%, passengers will have the right to cancel their tour within 7 days of notification of the surcharge without penalty.

Additional Cruise Charges: When booking a Tour & Cruise, in addition to your Tour & Cruise price, you will also be charged an amount for Taxes. That term, as used by cruise lines, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. If governmental action results in any element of taxes exceeding the estimates used by cruise lines for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. Similarly, cruise lines reserve the right to impose or pass through fuel surcharges, security surcharges or similar incidental surcharges. No right of cancellation exists under either of these circumstances.


River Cruises: Advanced, Cancelled or Delayed Sailing/Land Tour: M.Y Travel and Cruises reserves the right to cancel, advance or postpone any scheduled tour and/or sailing date and may, but is not obligated to, substitute hotels or vessels. M.Y. Travel and Cruises shall not be liable for any loss to you by reason of any such cancellation, advancement or postponement. In the event of cancellation by M.Y. Travel and Cruises, your sole right of recourse shall be to obtain a refund of monies paid to M. Y. Travel and Cruises in connection with such cruise/tour.


Airline Fuel Surcharges and Air-Related Taxes, Fees, and Restrictions: All quoted land and air prices include airline fuel surcharges. However, we reserve the right to recover from you increases in those surcharges. Additional, air-related taxes and fees apply. Additional, air-related taxes and fees will be passed on to each passenger by M. Y. Travel and Cruises. Any additional fees charged by the airlines, such as baggage handling, seat selections, and/or any other services are the sole responsibility of the passenger(s). Additional air-related restrictions apply.


Tour Participation: On all guided vacations children under 5 years are not eligible on coach tours. Children under 18 years of age must be accompanied by an adult. M.Y. Travel and Cruises strives to provide a safe, enjoyable and memorable travel experience for all passengers. M.Y. Travel and Cruises welcomes passengers with special needs or disabilities. However, please note the following:


Passengers are required to advise M.Y. Travel and cruises, in advance, of any physical, medical or other special needs that require accommodating.


All guests must ensure they are medically and physically fit for travel.

M.Y. Travel and Cruises may impose safety requirements necessary for the safe operation of the tour. M.Y. Travel and Cruises may also exclude an individual from participating in a tour or an activity if that individual’s participation poses a direct threat to health or safety.


M.Y. Travel and Cruises does not provide personal devices (such as pushing a wheelchair or assistance in eating, toileting or dressing). A companion capable of providing such assistance must accompany any passenger who requires services of a personal nature.


M.Y. Travel and Cruises does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the passenger’s expense. M.Y. Travel and Cruises is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the car or services received. Passengers should be aware some tours include rough terrain, extensive waling over cobblestone streets, uneven pavement, steps and locations which may not be easily accessible or accessible by wheelchair. During the tour, M.T. Travel and Cruises may make arrangements with carriers, hotels and other independent suppliers to provide travel services. These parties are independent entities over which Trafalgar has no control. Accommodations on international tours may differ from those in Canada. M.Y. Travel and Cruises cannot guarantee disability access or accommodation for passengers traveling on international tours.


M.Y. Travel and Cruises may, in its sole discretion decline the booking of any passenger or remove any passenger who cannot comply or refuses to comply with M.Y. Travel and Cruises terms and conditions. M.Y. Travel and Cruises is not responsible for any costs incurred in the even a passenger is removed from a tour. Passengers agree not to hold M.Y. Travel and Cruises or any of its related entities liable for any actions taken under these terms and conditions. Pets are not permitted on M.Y. Travel and Cruises trips.


River Cruise Tour Participation: M.Y. Travel and Cruises trips are exciting, relatively active vacations. While there will be plenty of time to relax, there will also be much to see and do. Your included excursions may require an extensive amount of walking over cobblestone streets, uneven pavement and sometimes steps, so please bring any issues regarding your health or mobility to the attention of M.Y. Travel and Cruises when making your booking as this could greatly impact your vacation experience. In addition, you should know that while some river cruise ships are spacious and elegant, they may not have elevators. If you are disabled, a companion who will be responsible for providing any required assistance must accompany you, as M.Y. Travel and Cruises is unable to provide individual assistance. M.Y. Travel and Cruises has sole discretion to decline the booking of any guest whose condition may affect their own health, safety and enjoyment or that of other guests. Additionally, M.Y. Travel and Cruises reserves its right to require a current passenger to end their trip for aforesaid reasons.






Itinerary Variations: M.Y. Travel and Cruises constantly strives to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary - we reserve the right to vary itineraries and to substitute hotels. At certain peak periods multiple departures may operate, and sometimes in reverse order in which case hotels may vary from those stated on the itinerary pages. Religious Festivals, Holidays, Trade Fairs (e.g. Amsterdam IBC Congress) or other events (e.g. Venice Film Festival on Lido) occasionally cause changes from scheduled hotels.


In these and in other cases substitute hotels may be used and will be of a similar standard and location whenever possible. On tours that include cruises the ship may be changed due to operational reasons. Ports of call may be subject to alterations if weather conditions do not permit docking. On tours that include cruises the ship may be changed due to operational reasons.


On locally hosted tours, sightseeing and other services may occasionally be provided by third parties in which case transportation and itineraries may vary.


In the unlikely event that our local hosts are unable to welcome M.Y. Travel and Cruises guests, M.Y. Travel and Cruises will attempt to find an alternate experience.


River Cruise Itinerary Variations: The very nature of a river, its sources, and networks of bridges and locks, means that there will be times when weather or other conditions in region require M.Y. Travel and Cruises to make adjustments and/or modifications to an itinerary. Although every effort will be made to keep itineraries and hotels as shown in the itinerary M.Y. Travel and Cruises reserves the right to substitute itineraries, hotels or vessels. Any changes to itineraries will not result in eligibility for a refund. Itineraries are subject to change without notice and may need to be altered specifically because of water levels, wind or other conditions.


Medical Issues: M.Y. Travel and Cruises does not employ staff doctors or nurses. Should you need medical attentions, it will be at local facilities, at your expense. M.Y. Travel and Cruises is not responsible for any costs incurred as a result of medical services, or for the quality of medical care or medical services you receive.

River Cruise Extensions/Land Tours: M.Y. Travel and Cruises reserves the right to reschedule and/or cancel land extensions or land tours if the minimum number of participants (10 people) is not reached or for safety reasons. If you cancel a pre or post extensions ninety (89) days or less before departure, penalties are shown on the cancellation scale will apply to the price of the extension.


USA/Canada Tours, Departures in early and late season are potentially operated in cool weather conditions. As a result, slight itinerary variations may occur, and certain activities may not be available due to seasonality or weather conditions. Availability of certain activities may also be limited due to itinerary variations. Your Choice Activities may be limited due to weather, itinerary, and/or hotel variations. If your enjoyment may be diminished by such limitations, please contact M.Y. Travel and Cruises for further information.


Holidays & Changes: During local or national holidays abroad, certain facilities such as museums, sightseeing tours and shopping may be limited. In such instances and whenever possible, slight itinerary changes are made by M.Y. Travel and Cruises to minimize inconvenience to our passengers. If, however, you feel your enjoyment might be diminished by such minor limitations, please check with the respective national tourist office before selecting a specific departure. Similarly, holidays, closing days and other circumstances may be necessitate a change of the day of the week for scheduled highlight dinners, sightseeing or other activities.




For your comfort: M.Y. Travel and Cruises operates a daily seat rotation system and seats on coaches cannot be booked. Also there is a strict non-smoking and no alcohol-drinking policy on board motorcoaches, however regular comfort stops are made on travelling days. Rocky Mountaineer and VIA Rail trains operate a non-smoking policy that extends to all cars, vestibules, washrooms, lounges and private spaces. Additionally many hotels, restaurants and other venues are now 100% smoke-free.

Extended Stays: If you have arranged with us to remain at a destination before and/or after your tour, please understand your stay will be at your sole expense as is the transfer to either the hotel or airport. Regrettably, M.Y. Travel and Cruises is unable provide free transfers to either the hotel or airport for passengers booking extra night accommodation before or after their tour. Please also be aware that if your extra night hotel is not the hotel where your tour begins, you will be responsible for your own transfer arrangements at your own expense. Additional transfers can be purchased from M.Y. Travel and Cruises for certain cities. (Please contact us for further information).
 


USA/Canada Tours: Space is limited and available for up to three nights before and/or after each tour. Breakfast and luggage handling is not included. Regrettably, complimentary transfers are not available for passengers booking pre and post night accommodation; however, inexpensive airport transfers by taxi, van or shuttle are available for purchase and must be booked at the same time as your pre/post accommodation.


Tour Cancellation:

M.Y. Travel and Cruises reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control. If cancellation is made any time prior to departure* of the tour, M.Y. Travel and Cruises' only liability will be to refund to the passenger the amount it has received for the tour booking. M.Y. Travel and Cruises will try to re-book the same or similar tour and, where flights have been confirmed by M.Y. Travel and Cruises, will attempt to confirm air seats for new dates selected, subject to availability. Please note that M.Y. Travel and Cruises is not liable for any cancellation penalties incurred on any other travel arrangements including air tickets purchased separately from the Air + Land inclusive package. M.Y. Travel and Cruises for any other travel arrangements affected due to our cancellations.
 


Single Travelers: for single travelers purchasing the Twin Share option, please note that there is a no smoking policy in all shared rooms.


Travel Insurance: M.Y. Travel and Cruises recommends that all passengers purchase comprehensive travel insurance. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry.

M.Y. Travel and Cruises cannot be held responsible if a passenger is denied entry for being unable to provide details to the authorities of such insurance. M.Y. Travel and Cruises does not employ staff doctors or nurses. Should you need medical attention, it will be at local facilities, at your expense. M.Y. Travel and Cruises is not responsible for any costs incurred as a result of medical services, or for the quality of medical care or medical services you receive.

Prices are per person and are in Canadian dollars unless otherwise specified.


Your River Cruise Ticket Contract


Transportation aboard the ship is provided solely by the ship owners ad charterers pursuant to the terms and conditions of the cruise ticket contract that you will receive prior to embarkation. A copy of the form of the cruise ticket contract terms and conditions will be provided upon request. Please note that the cruise ticket terms and conditions will be provided up on request. Please note that the cruise ticket and contract includes a clause specifying the courts of Basel Switzerland as the exclusive forum for resolving disputes. The cruise ticket contact is governed by the law of Switzerland ad is subject to limitation of liability and time limits for making claims under the Athens Convention Relating to the Carriage of Passengers and their Luggage by Sea, 1974 (“Athens Convention”) and the International Convention on Limitation of Liability for Maritime Claims, 1976 (“1976 Convention”)


RESPONSIBILITIES
M.Y Travel and Cruises referred to as the Operators, undertake the following duties:

1. The Operators shall be responsible to the passenger for supplying the services and accommodations described in their itinerary and on their website website, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind or nature beyond the control of the Operators. In such circumstances, the Operators will do their best to supply comparable services, accommodations and itineraries and there shall be no refund in this connection.

2. These terms and conditions represents the entire agreement between the passenger and the above mentioned Operators.

3. In the absence of their own negligence, neither the Operators nor their agents or co-operating organizations shall be responsible for any cancellations or for acts of any other service providers concerned, diversions or substitution of equipment or any act, variations, postponements, omission or default whatsoever by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing any of the services and accommodations to passengers including any results thereof, such as changes in services, accommodations or facilities necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default or negligence of any other country, government or governmental authority, office or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage Insurance is recommended. The carriers, accommodation and other suppliers providing services are independent contractors and are not agents, employees, servants or joint venturers of the operators or their affiliates. All certificates and other travel documents for services issued by the operators are subject to the terms and conditions specified by the carriers and suppliers and to the laws of the countries in which the services are supplied. The Operators are not responsible for any criminal conduct by third parties.

4. Where the passenger occupies a motorcoach seat fitted with a safety belt, neither the Operators nor their agents or co-operating organizations or service providers concerned will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such accident or incident.

5. Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage. Enrollment in and payment for a tour shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of the Company.

6. All matters arising are subject to English law.

7. In the case of computer or human billing error we reserve the right to re-invoice passengers with correct billing.

8. M.Y. Travel and Cruises is not responsible for omissions, printing and/or typographical errors, in brochures, on Internet sites correspondence or invoices or in any other media where such information may be presented. We reserve the right to make corrections as required. The terms and conditions listed remain in effect until replaced. These terms and conditions replace all previous versions.

9. All bookings made with any provider of any transport, facilities, meals, other goods or of any services are subject to the terms and conditions imposed by them in relation to matters not covered particularly and expressly by our agreement with any of the above-mentioned Operators in the M.Y. Travel and Cruises company.

10. Every effort is made to ensure brochure accuracy at the time of going to press; however M.Y. Travel and Cruises cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.

11. USA/Canada Tours : The agreement arising between the passenger and the Operators under this brochure and the booking made by the passenger shall be governed by the law of the Province of Ontario, which shall have exclusive jurisdiction in the case of any dispute between the parties.

12. River Cruises : Nor shall they be liable for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, or negligence of any person not their direct employee or under their exclusive control.

13. River Cruises : Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time passengers are not on board planes, transportation or conveyances. The passenger contracts in use by the airlines or transportation companies when used shall constitute the sole contract between the airline, transportation company and passenger or purchaser of this cruise and the Operators assume no responsibility in this connection. Enrolment in and payment for a cruise shall constitute agreement and acceptance by the passenger of the terms and conditions set forth in this brochure which cannot be carried except in writing by an office of the Company.


OTHER CONDITIONS
It is your responsibility to comply with the terms, conditions, requirements, laws, rules and/or regulations of any service provider, or any country or governmental authorities, or to bear any costs or losses incurred as a consequence of you not complying with them.


BOOKING ARRANGEMENTS
The person initializing or modifying the booking shall be deemed to have accepted the booking conditions. Additional Optional Tours With M.Y. Travel and Cruises, you will enjoy many famous highlights as included features on your tour - at no extra cost. However, there is an exciting array of additional Optional Excursions and Activities which we make available to enhance your enjoyment further. These excursions are optional, and are offered at special preferential prices. They can only be booked once you start your tour, as many of them are carefully programmed to coincide with the best highlights available at the time of your visit. A detailed list and cost of these many more exciting options is included in your travel itinerary. You can only book and pay for them through your Tour Director by cash, Visa or MasterCard. Please note that optional excursions may vary due to seasonal conditions, and required minimum passenger participation and prices are subject to change without notice.


Complaints Procedure: Should you have a complaint in respect of your vacation, you should inform your Tour Director/Representative immediately. If the matter cannot be resolved after the Tour Director’s/Representative’s best endeavors to do so during the holiday, your complaint can be made in writing to M.Y. Travel and Cruises.

Online booking is possible only after prebooking - providing information below and filling in a service contract. Your service contract will also include a direct 24/7 phone number. To prebook, or for any questions/comments on our trips, please submit below. If prebooking, we will email you a blank service contract: fill it out, return & wait for final confirmation. Feel free to phone or contact us while waiting for your contract to process. After prebooking, you may pay online (online booking): click "Add To Cart" button below & follow instructions. Use PayPal or your credit card. All online transactions are secured by PayPal. You will receive your tour contract and related documents by email, fax or courier. M.Y. Travel & Cruises is registered with the Travel Industry Council of Ontario (TICO). TICO registration#: 4550562

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Mayan Adventure in Tabasco & Chiapas

$ 2100 CAD

11-day Escorted Tour to Tabasco & Chiapas, Mexico!

 

Ponder Mayan prophesies, explore ruins & colonial towns, admire work by indigenous artisans, and trek through jungles. Also, cacao plantations, caverns, canyons and a day with the Maya! 

Plus, museums, city tours & other cultural attractions.

 

(NOTE: Please add 3.9% processing fee for non-Canadian international transactions. Above price is in Canadian dollars.)

 

PERU & MACHU PICCHU

$ 1480 CAD

PERU, LAND OF THE INCA

7- DAY DISCOVERY TOUR

 

A trip of a lifetime to a magical country.

World-class cuisine, stunning colonial architecture and the most intriguing ruins & indigenous cultures in South America.

Walk the Inca trail & discover the greatness of humankind reflected by this amazing civilization.

 

(NOTE: Please add 3.9% processing fee for non-Canadian international transactions. Above price is in Canadian dollars.) 

 

 

COSTA RICA ECO ADVENTURE

$ 1690 CAD

7-day Escorted Adventure in Costa Rica! 

 

Go kayaking, ziplining, hiking, ATV riding & more in a rainforest paradise called Costa Rica. Daily activities keep you fit and energized. And a beach stay at the end winds you down. Plus contact with tropical wildlife and photo ops galore!    

 

(NOTE: Please add 3.9% processing fee for non-Canadian international transactions. Above price is in Canadian dollars.)

 

NAZCA LINES, MACHU PICCHU CLASSIC TREK and EASTER ISLAND

$ 2400 CAD

EXCLUSIVE ADVENTURE TREKKER ITINERARY

12-14 days/11-13 nights


Fly over Nazca Lines, Trek the Andes to magestic Machu Picchu and explore mysterious Easter Island!  All in one trip!

 

(NOTE: Please add 3.9% processing fee for non-Canadian international transactions. Above price is in Canadian dollars.)